TERMS & CONDITIONS — ROOFS OF LONDON

1. DEFINITIONS

“Company”, “we”, “us”, “our” refers to Roofs of London, owned and operated by Terrymark Lloyd.

“Client”, “you”, “your” refers to any individual or business who uses our website or hires our services.

“Services” refers to roofing, renovations, property improvements, and all work provided by us.

2. ACCEPTANCE OF TERMS

By using this website or requesting a quote:

You confirm that you are at least 18 years old.

You agree to be bound by these Terms & Conditions.

You agree to receive communication via phone, email, or SMS regarding your enquiry or booking.

If you do not agree to these terms, please discontinue using our website.

3. SERVICES PROVIDED

Roofs of London offers:

Roofing services (repairs, installations, replacements, inspections)

Property renovations

Kitchen and bathroom refurbishments

Landscaping and exterior improvements

General home improvement services

We reserve the right to decline work that is unsafe, outside our remit, or not feasible.

4. QUOTATIONS & PRICING

All quotes are free and valid for 14 days unless stated otherwise.

Quotes may change if the scope of work changes or if unseen issues are discovered during inspection.

Any additional work required will be discussed and priced before we proceed.

We aim to provide clear, transparent pricing with no hidden fees.

5. BOOKING & SCHEDULING

Work will be scheduled at a mutually agreed date and time.

Weather conditions, material availability, or safety concerns may require rescheduling.

Clients will be updated immediately if any delays occur.

6. PAYMENTS & DEPOSITS

A deposit may be required to secure materials or booking dates.

Full payment must be made upon completion of the agreed work unless another arrangement is made.

Payments can be made via bank transfer, cash, or other agreed methods.

Failure to pay may result in legal action or additional fees.

7. CANCELLATIONS

Clients may cancel before work begins. However:

Deposits may be non-refundable if materials have already been ordered.

Cancellation once work has started may incur charges based on work completed and materials used.

8. WORKMANSHIP & GUARANTEES

We stand behind our work.

Roofing work includes a workmanship guarantee (length varies by job).

Renovation work is guaranteed based on industry standards.

Manufacturer warranties apply to materials where applicable.

Guarantees may be voided if:

Third parties alter the work

Lack of maintenance

Damage caused by weather, neglect, or misuse

9. SITE ACCESS & RESPONSIBILITIES

Clients must ensure:

Safe access to the property

All belongings and sensitive items are removed from work areas

Pets and children are kept clear of work zones

We will maintain a clean and safe work site throughout the project.

10. DRONE SURVEYS

If we use drones:

Surveys are conducted legally and safely

Images/videos may be used for inspection, quoting, and internal documentation

Clients may request a copy of survey footage

We follow all UK regulations regarding drone operation.

11. WEBSITE USE

You agree not to:

Copy, modify, or distribute any website content without permission

Upload harmful code

Use our site for illegal or fraudulent purposes

All content, logos, and images are the property of Roofs of London.

12. THIRD-PARTY LINKS

Our site may contain links to social media or external websites.
We are not responsible for their content, privacy practices, or accuracy.

13. LIMITATION OF LIABILITY

Roofs of London will not be liable for:

Damage caused by unforeseen weather events

Pre-existing structural issues

Damage resulting from misuse or lack of maintenance

Loss of income, profits, or data related to website usage

Our liability is limited to the amount paid for the service in question.

14. PRIVACY & DATA

By sending an enquiry, you agree that:

We may store your information securely

We may contact you regarding quotes, appointments, or updates

We will never sell or share your data with third parties

(Full details will be included in your Privacy Policy — I can generate that too.)

15. CONTACT INFORMATION

Roofs of London
Owner: Terrymark Lloyd
Phone: 07450208032

Email: [email protected]
Service Areas: London, Kent & Surrounding Areas

16. CHANGES TO TERMS

We reserve the right to update these Terms & Conditions at any time. The latest version will always be available on this page.